Privacy

In accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council, of April 27, concerning the protection of natural persons with regard to the processing of personal data and the free movement of such data, and Spanish data protection legislation, Law 3/2018, of December 5, on the protection of data and the guarantee of digital rights, as well as Law 34/2002, of July 11, on Information Society Services and Electronic Commerce (LSSICE or LSSI), the entity listed here informs you about the processing of personal data according to this Privacy Policy.

The entity responsible for this website, RAFEL RIERA I ARAGÓ JARDINER, SL, provides this document to users to inform them about the Privacy Policy regarding data protection adopted.

Any person accessing this website assumes the role of a user, committing to strict compliance with the provisions set forth here, as well as any other legal provisions that may be applicable.

The entity reserves the right to modify any type of information that may appear on the website without the obligation to inform or notify users of such changes, considering the publication on the website https://rierajardiners.com/es/ as sufficient.

 

CONFIDENTIALITY AND DATA SECURITY

RIERA JARDINERS is committed to and guarantees the use and processing of personal data of users confidentially, adopting all necessary security measures to prevent alteration, loss, processing, or unauthorized access, in accordance with current data protection regulations.

Regarding the confidentiality of data processing, RIERA JARDINERS will ensure that anyone authorized by the entity to process user data is under an obligation of confidentiality.

In the event of a security incident, RIERA JARDINERS will notify the user without undue delay and provide timely information related to the incident as soon as it becomes known.

 

ACCURACY AND TRUTHFULNESS OF DATA

As a user, you are solely responsible for the accuracy and correctness of the data you provide to us, exempting RIERA JARDINERS from any liability in this regard, even when providing data from third parties.

RIERA JARDINERS will process personal data related to your identification to contact you via email and manage the request made.

Users guarantee and are responsible, in any case, for the accuracy, validity, and authenticity of the personal data provided, and commit to keeping them properly updated. The user agrees to provide complete and correct information in the contact form.

The services, access to the content, and product offerings of the Website are exclusively directed to individuals over 18 years of age, so when accessing or using the Website and providing us with their personal data, the user declares to be of such age, being aware of the prohibition of using the Website if underage.

This website prohibits the insertion and communication of personal data of minors, and if such data is provided by the user or minors, it will be deleted if RIERA JARDINERS becomes aware of such irregularity.

Likewise, the user expressly exempts RIERA JARDINERS from any possible claim arising from this fact, assuming full responsibility for any claim resulting from the information submitted.

 

ACCEPTANCE AND CONSENT

The user declares that they have been informed of the conditions regarding the protection of personal data, accepting and consenting to the processing of such data by RIERA JARDINERS in the manner and for the purposes indicated in this Privacy Policy.

The user assumes responsibility for the correct use of the website. This responsibility will extend to:

– The truthfulness and lawfulness of the information provided by the user in the forms provided by RIERA JARDINERS.

– The use of the information, services, and data offered by RIERA JARDINERS contrary to the provisions of these conditions, the law, morality, good customs, or public order, or that in any other way may result in injury to the rights of third parties or the proper functioning of the website.

 

PURPOSE OF COLLECTING AND PROCESSING PERSONAL DATA

Regarding the personal data collected via email and/or completion of the website forms, the purposes of processing will be as follows: to respond to your communication; attend to your information request; include you in the contact agenda, facilitate future business relationships, or manage the current commercial relationship, as well as maintain a history of commercial relations and communications.

– Manage your contact request
– Manage and inform about promotions of our products and services and those of third-party collaborators, as well as send information about exclusive offers and promotions.

This information may include personal data such as your IP address, first and last name, physical address, email address, phone number, and other information, in compliance with other applicable regulations, such as Law 34/2002, of July 11, on Information Society Services and Electronic Commerce.

 

Contact Forms:

The purpose of this processing will be to respond to your inquiry, attend to your request, schedule an appointment, or resolve the issue raised.

 

Commercial Communications

If you check the corresponding box, we may use your data to keep you informed about our news, activities, and other information that may be of interest to you and related to the company’s activity.

There are other purposes for which we process your personal data:

– To ensure compliance with the terms of use and applicable law. This may include the development of tools and algorithms that help this website ensure the confidentiality of the personal data it collects.
– To support and improve the services offered by this website.
– We also collect other non-identifiable data obtained through certain cookies that are downloaded to the user’s computer when browsing this website, as detailed in the Cookies Policy.

The user’s data provided to RIERA JARDINERS through any means will also be collected for statistical purposes to adjust and improve the management of the website and the services provided.

Likewise, the data provided by users to RIERA JARDINERS through any means will also be collected to send promotional and informative electronic communications about products and services offered.

These promotional electronic communications will be sent during the entire duration of our relationship and even once it has ended, provided the user does not express their limitation and/or opposition to such processing.

The legitimacy of the processing will be based on:

a) The user has given their consent
b) The information sent relates to products and services similar to those that were the subject of a previous sale, provided the user has not denied authorization for such communications.

 

Retention Period

The provided data will be kept as long as the commercial relationship is maintained or for the years necessary to comply with legal obligations, considering that RIERA JARDINERS must be able to prove the different actions with the client or user. In any case, customer data will be retained for up to 5 years after the contractual relationship, in compliance with tax regulations.

Likewise, RIERA JARDINERS periodically conducts an analysis of the data retention periods, deleting data deemed outdated or obsolete.

Types of Personal Data Subject to Processing

Personal data refers to any information that identifies or makes a natural person identifiable. The data to be processed by RIERA JARDINERS in the context of the relationship with the interested party and conditioned to the consented purposes includes the following categories:

– Identification and contact data: name, surname, NIF, phone number, postal address, or email.

Sensitive personal data categories are not processed.

The personal data to be processed will be the personal data the user has provided to RIERA JARDINERS by completing the contact form or through any other means (Chat, WhatsApp, phone, email).

In the case of using Social Media (Facebook, Instagram, etc.), the policy outlined on the respective platforms will apply. If data is collected from the user through a Social Media platform, the applicable Privacy Policy will be that of the specific platform.

 

ACCURACY OF THE PROVIDED DATA

The user guarantees that the personal data provided to RIERA JARDINERS is truthful and up-to-date, and is responsible for notifying any changes. The user is the sole responsible for the inaccuracy or falsity of the provided data and the damages it may cause to such entities or third parties due to the use of the services offered by them. Likewise, RIERA JARDINERS declares that the collected data is adequate, relevant, and not excessive concerning the scope, purposes, and services defined.

 

COMMUNICATION AND DESTINATION OF THE DATA

RIERA JARDINERS does not sell or transfer personal data that can identify the user, nor will it in the future, to third parties without the prior consent of the interested party. However, in some cases, collaborations may be made with other professionals, in which case prior consent will be required from the users, informing them about the identity of the collaborator and the purpose of the collaboration. This will always be done with the strictest security and confidentiality standards.

No other data transfers to third parties are foreseen, except those established by the regulations as mandatory and other actions derived from the provided service.

 

LEGAL BASIS FOR THE PROCESSING OF PERSONAL DATA

The legal basis for the processing is the consent given by the interested party when completing any of the forms provided by RIERA JARDINERS, as well as the legitimate interest in providing information about products and/or services similar to those of RIERA JARDINERS if the user is or has been a customer before.

In other cases, the legal basis will be the contractual relationship when the user is a client of the company.

 

RIGHTS OF THE INTERESTED PARTIES

Anyone has the right to request access to their personal data, rectification or deletion, opposition, revocation, and/or limitation of its processing, as well as the right to data portability, by attaching proof of identity and addressing their request to C/ Rafael Batlle, 18 08017 Barcelona or to the email address adm@rierajardiners.com indicating the right they wish to exercise. A claim may be filed with the AEPD for rights infringement.

In case of requesting the limitation of the processing of your data, we will only retain it for the exercise or defense of claims, and in cases of opposition, the data will no longer be processed, except for legitimate reasons or the exercise.